The Memory at On On Hotel

The Memory at On On Hotel Arthur
Staff Service
Room Comfort
Value for Money



User Rating: 3.9 (2 votes)
+ Address
19 Phang-Nga Rd., Talad Yai, Phuket Town, Phuket 83000

The Memory at On On Hotel is one of the best heritages in Phuket which is popular not just for being a good accommodation but also for being an attraction. It is located in the heart of Old Phuket Town and offer a homely feel as you stay here.

This is a true heritage property, the oldest of the hotels in Phuket which has undergone meticulous renovation and yet maintains the rich Sino-Portuguese architectural style. The classic design of the hotel blends in seamlessly with the new and modern amenities.

Lobby and Reception

The lobby and reception offer a classy ambience. Exhibiting a simple yet sophisticated décor, the reception itself boats an antique feel that is coupled with modern design.

The receptionists are helpful and friendly and they even provide free travel advice. Some of the staff here are trainees from Philippines who can provide better personal touch with the English-speaking guests.

Standard Room

The standard rooms are simply decorated and yet sophisticated and modern in terms of the level of comfort they provide. The doors and windows are done in the vintage style making the feel inside all the more homely.

Other Room Types

The other room types include superior, deluxe, junior suite and suite. All the rooms and suites contain a minimalistic design showing classic features. The rooms are well furnished with en-suite bathrooms. For those who want to stay in groups, the hotel also provides dormitories.

Free Breakfast

Apart from quality and comfortable accommodation, The Memory at On On Hotel offers free breakfast facilities to its guests. The breakfast is served in an unpretentious Sino-Portuguese styled in-campus restaurant in the hotel. The restaurant offers both Thai and English breakfast.

Ground Floor Private Area

The ground floor has a private area which resembles a spacious hallway done in the Portuguese style. The hallway is lit up with elegant lamps at regular intervals along the pillars.

Second Floor

The second floor offers a more homely feel with the beautiful potted flowers and plants hanging from the balcony. The balcony is open and spacious and looks down straight to find the central area of the ground floor of the hotel which is done in the same fashion.

Interview with Bovornwit, Marketing Manager of The Memory at On On Hotel
Q1. There are so many heritage hotels in Phuket Town. What differentiate yours from others?

Bovornwit: What we are trying to present is the history of the building. This building that houses the Memory at On On was the first hotel in Phuket so nobody can copy us.

Q2. Maintaining the vintage elements sometimes come at the expense of comfort. How do you strike the balance?

Bovornwit: We are trying to convey the message to our guests that to maintain the heritage structure of the building, some elements couldn’t be the same as other normal hotels. For example, in order to keep the wooden floor on the second floor the way it is, we give gentle reminder to our guests to walk softer in order not to disturb other guests.

Q3. What is the rate of your repeated customers?

Bovornwit: Actually we do not keep track of how many of our guests are repeating but of course if they contact us directly we will offer something special.

Q4. What is the average occupancy rate during high and low seasons?

Bovornwit: For high season we have about 90% and for low season last year when it was the first year of the On On brand we ran about 30%.

Q5. The On On brand has become quite a success. What are your plans to enhance the brand awareness?

Bovornwit: We had a good response last high season which was our first year. This year, we are doing a lot of marketing locally including magazine and TV program. We also have plan to promote our brand internationally as well. Our goal is to make people recognize The Memory at On On not only as a hotel, but a landmark of Phuket as well.

Famous Phuket Location

39.71 km » Hong Islands

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Distance from The Memory at On On Hotel
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